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Night Concierge (St Mungo's Homelessness Charity)

Apply here: Night Concierge - St Mungo's (

Closing date: 10am on Wednesday 7 July 2021

£18,562 - £19,312 Contract / to march 2022, 37.5 hours per week

Do you want to work in a role where you can support people to rebuild their lives? Are you looking to pursue a career in the homelessness sector and would like to gain some direct experience working in support services? Have you considered working night shifts? If you have answered yes to any of the above we may have the ideal role for you. About the role We are looking to recruit a Night Concierge to join our team based in Bristol. Early Intervention Shelter- The Bristol Wing is a mixed-gender accommodation based project, providing interim accommodation and support to individuals who are new to rough sleeping. You will be joining a team dedicated to providing clients with a safe environment in which they can rebuild their confidence, promote opportunities for positive change and support them to move on to longer term and sustainable accommodation In this pivotal role you will provide overnight waking cover to ensure our residents are safe. You will be responsible for providing first contact and safeguarding our clients at night, including dealing with emergencies. Other responsibilities include carrying out regular health and safety checks, on patrol and through monitoring the CCTV system and various administration tasks. There is also an element of the role which will be ensuring the environment is kept to a high standard. What we’re looking for The ideal candidate will have good communication skills and an understanding of the issues that affect vulnerable people. A good level of numeracy and literacy skills and the ability to use your own initiative are also required. Self-direction is particularly important in these roles as the successful candidate will be responsible, along with other night time colleagues, for delivering the service at night time without the physical presence of managers. Flexibility is required as you’ll be working a shift rota that includes weekends and public holidays. To view the job description and guidance on completing your application form, please click on the ‘document available’ tab at the top of the advert page on our website. What we offer

  • Excellent Development and Growth Opportunities

St Mungo’s employees are encouraged to consider opportunities to develop new skills or progress including; secondments, internal transfers, application to new roles in the organisation or just to get involved in various projects happening within the organisation. As a result last year 35% of our vacancies were filled by promotions. In 2019 we achieved We Invest in People Gold level accreditation and are one of just 3% of housing associations to achieve this standard; 82% of staff who took part in the IIP survey say St Mungo’s is a great place to work.

  • A Diverse and Inclusive Work Place

At St Mungo’s, equality, diversity and inclusion are central to the organisation's values and how we work. We are proud of our commitment to diversity and inclusion and have 8 great Diversity Networks to support clients and staff from different backgrounds so they are able to be their best selves. Our Networks include: BAME, Carers and Parents, Lived Experience, LGBTQIA+, Disability Awareness, South West, Irish and Women’s Action.

  • Pay and Other Benefits

St Mungo’s is proud to pay client facing staff above average for the sector. We run a cycle to work scheme and also offer season tickets loans to all staff. St Mungo’s contribute 4% of your gross annual salary, and you are able to enrol in the Defined Contribution scheme following a successful probationary period in which the employer contribution is 6%. What we do At St Mungo’s our vision is that everyone has a place to call home and can fulfil their hopes and ambitions. As a homelessness charity and housing association, our clients are at the heart of what we do, and in 2019 we supported nearly 30,000 people who were either homeless or at risk of becoming homeless. Our staff are crucial to making this happen. How to apply Click the ‘Apply Now’ Button at the top of the page to start your online application form. Closing date: 10am on Wednesday 7 July 2021 Remote interview and assessments on: Tuesday 27 July (to be held remotely via video call) It is a requirement for this post that an enhanced DBS disclosure check will be undertaken for the successful candidate. Please be advised that all appointments will be made on St Mungo’s current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.