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Interculture - Kickstart Business Support Assistant

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National Minmum Wage

Contract Type: Temporary/Contract

Hours: Part Time

Hours: 25Location: Bristol

Closing Date: Tuesday, 15 February, 2022 - 10:15


Details of Role: Interculture CIC are an exciting Bristol based, grassroots Community Interest Company. We strongly believe all humans are of equal value and that difference should be celebrated. Through providing training, events, and consultancy we aim to increase intercultural communication, awareness, and sensitivity across communities. We bring people together from diverse backgrounds to break down perceived cultural barriers by creating safe spaces for dialogue around important cultural matters. We provide virtual interactive events and training, offering an educational and supportive platform for individuals and organisations. We are looking for someone to fill our position of Business Support Assistant.


Job Role:

• You will generally ensure the smooth-running of the office

• Support the work of our Founding Director in running Interculture.

• General admin work.

• Arrange meetings, take minutes, maintain a contacts database and produce basic reports or presentations.

• Deal with venue/room bookings for events and meetings.

• Handle communications directed towards managers.

• Communicating to clients face to face, over the phone and using email will be part of your working day.

• Gain an understanding of Interculture's goals and achievements.


What will you gain:

• A greater understanding of issues affecting marginalised groups.

• An increase in intercultural awareness and allyship skills.

• You will learn how to be highly organised, gain an attention to detail and strengthen your ability to effectively handle multiple tasks.

• There will be the opportunity to gain an insight into funding and marketing.

• Boost your communication Skills

• Will gain transferable skills that are valuable in any industry.

• You will build an understanding of what it takes to manage a Community Interest Company and a grassroots social enterprise.


Necessary Skills and traits:

• Be well presented and a clear communicator.

• Good written and spoken English.

• Be able to self-manage as well as work in a team.

• Own or have access to a computer to work on.

• Solutions-focused problem solving.

• The ability to multitask and prioritise.

• Knowledge of local community and social action causes.


Support and Training: Interculture will provide the Personal Development Coaching / Training along with evidence that such support has been delivered by means of a logbook and attendance records. These will be signed by the young person after the support sessions which will be provided throughout the placement on a weekly basis for 1 hour.


Support will also include Intercultural training, by means of conversations, adhoc workshops, team discussions and Interculture's own training and events. Support will be provided by the Founding Director / Training Manager. Our Founding Director is a qualified (with 27 years European experience) English Teacher with a MA in Intercultural Communication. She also runs the courses - How To Be An Ally, Unconscious Basis and Whiteness offered by Interculture.


These sessions will be on a 1-to-1s basis and will cover employability skills including, communication, unconscious bias training, How to be an Ally, CV writing and Interviewing skills. The training will be recorded in a logbook. The logbook will make reference to where evidence of this training can be found. Part of the logbook will contain a section which can be used by the employee to give feedback to Lisa. Once the feedback has been collected – management will discuss with the employee, then draw up a plan of action to draw focus towards the points of interest, and possible concern.




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