St Pauls Learning Centre Booking Terms and Conditions 

St Paul’s Learning Centre is managed by The Ethical Property Company. If you have any queries, or would like to book a room please contact us on 0117 9145470 or splcbookings@ethicalproperty.co.uk

Please see the rates sheet for available rooms, their capacity and rates. This information is also available here

Bookings FAQs document can be downloaded here.

*All our bookings are done through Hallmaster and by making a booking you are agreeing to abide by our Terms and Conditions as detailed below. Please make sure you have read them thoroughly and check the FAQ document if you have any queries.

Parking is available on a first come, first served basis, we are unable to reserve spaces. Blue badge parking is available in a layby in front of the building.

Acceptance of bookings is at the absolute discretion of Centre Management.

Please allow enough time within your session for setting up and clearing away when planning your booking as there may be bookings before/after your session.

There is a reduced rate for some regular or block bookings. Please ask the Centre Manager for details.

We DO NOT accept provisional bookings. You can phone to see if a room is available but it will not be booked until a completed form is received via our website.

We often only have one member of staff on duty and, therefore, are not able to set up rooms and move furniture. You are responsible for setting up the room to meet your needs and for replacing the furniture in its original place at the end of your booking. This is how we maintain our sessional hire prices at 2012 levels!

 

Payment

You can pay by cash, credit card or by bank transfer. If your company requires a purchase order please contact reception with the number so this can be passed on to our finance team.

Please provide invoicing details on your booking request or email reception.

Bookings will be invoiced in the month following your bookings. All payments must be paid within 30 days of receipt of invoice.

If invoices are not paid within 30 days we reserve the right to cancel future bookings.

 

Cancellation policy

If you have to cancel your booking for any reason, please give as much notice as possible. Please cancel in writing via email. The following charges apply on cancellation:

More than 2 weeks’ notice - No charge

Less than 2 weeks’ notice Full hire charge

We reserve the right to cancel your booking if necessary for operational reasons (e.g. building works). In the very unlikely event that this happens, we will give you as much notice as possible and try to offer you a suitable alternative booking. If you choose not to make an alternative booking, we will refund your hire charge and booking fee in full but will not be liable to make any other compensation.

 

Special equipment/requirements

Any special equipment needs to be arranged in advance. A projector and screen can be hired for £10 a session. Flipchart stand and paper is available at £5 a session. Please add to your booking request.

You may use your own laptop if you wish. There is public WiFi provided by library services available in some parts of the building. Our classrooms and the Hall are now covered by company WiFi. For the log-in details, please ask at Reception.

Refreshments

Refreshments and catering are provided by Glen Crooks who runs the café. Reception staff will organise tea and coffee for your booking. Please specify in your booking request. For more information about food and snacks, please call Glen on 07772177509 for details.